The ongoing assistance of committed volunteers makes the Museum’s many programs possible, and for the time and energy people donate, the Museum is most grateful. In fiscal year 2003, a total of 170 volunteers and interns donated 11,093 service hours to the Museum.

Volunteers and interns performed myriad duties that helped the Museum thrive in 2003. Public program volunteers assisted with registration during lectures and events. Volunteer docents gave tours of the Museum to more than 13,500 visitors; 23 of those docents were new volunteers who completed the four-month long docent training program in 2003. Others helped research exhibitions, including Up, Down, Across and the upcoming exhibition Building a Landmark, while still more greeted Museum goers at the Information Desk, conducted demonstration cart activities, and lent a hand in the Museum Shop. In fiscal year 2003, several volunteers also updated and organized a volunteer library that serves as a resource tool for all volunteers. Interns assisted the Museum's exhibitions, collections, education, and development departments, and worked on projects ranging from cataloging collections to providing support for the Museum's outreach programs.